Warranty & Support
When it’s time to buy a new television, there are so many choices that it can be hard to see the picture clearly. Back in the old days, there wasn’t much variance in the level of quality and the price usually said it all. These days, however, it’s a little more complicated. When searching for the right TV for your new home entertainment system, it’s usually a good idea to start with the most popular brands.
Vizio and Samsung are two of the most popular and trusted television companies in the world. They have long been at the forefront of crystal-clear pictures and sleek, high-quality interfaces. The innovation these two technology giants have brought to the table is nothing to be scoffed at, but because of this the disparity between them can be difficult to distinguish. To really tell the difference, we’ll have to see how they compare in the five key categories below.
When it comes to TV displays, there are a few metrics to examine: screen size, resolution, display quality, and any particular technologies that could improve performance or the overall viewer experience.
When it comes to screen size, Samsung generally offers larger screens than Vizio (though most of the TVs from both companies occupy the same screen size range). As for resolution, it’s a complete tie. Both Samsung and Vizio have fully embraced the 4k (or Ultra HD) display resolution for pretty much all of their televisions. You should have no problem finding this feature on a new TV from either manufacturer.
For display technologies, both Samsung and Vizio tie once again. They both heavily rely on LED-LCD displays, and have not done much with the expensive but higher-quality OLED technology. Lastly, we must consider overall image quality; while this is a largely subjective metric, Samsung consistently takes the cake with the highest image quality ratings average.
If you’re going to spring for a brand-new TV, it is probably a good idea to factor in purchasing a nice sound system. Most televisions these days are not equipped with high-quality sound systems and relying on the built-in speakers can really put a damper on a viewer’s experience.
That being said, if you do wish to factor sound system quality into your decision then you’ll have to go with the majority here; Samsung TVs rank slightly higher than Vizio TVs on built-in sound quality. While both are consistently placed below-average, Vizio’s TVs rate slightly worse in this department.
If you don’t want to rely on a 3rd-party sound system, you’ll want to spring for a Samsung TV.
-C. J. Moody
-C. J. Moody
These days, many modern televisions will come with the ability to connect to WiFi use apps and streaming services. This feature separates Smart TVs from a standard television. Vizio has greatly improved their Smart TV software, called ‘Internet Apps Plus’, to be much more user-friendly and powerful than it has previously been.
That being said, Samsung’s Tizen interface brings all that and more with a little more advanced and intuitive interface and compatibility with smartphones and tablets. This feature keeps Samsung TVs ahead of the game.
One feature that is often overlooked is the number of ports on a TV. Since HDMI is generally the most useful type of port a TV can have, it’s important to note that Vizio TVs often come with 1 or 2 more HDMI ports than Samsung TVs (which usually have only 3).
If you want a better interface for your television, you’ll probably want to go with a Samsung. However, if you’re somebody that doesn’t use the TV interface as much as several 3rd party consoles (such as an Xbox or a DVD player) then you might prefer the extra HDMI ports of a Vizio.
Warranty & Support
When you purchase a TV for home use from Vizio, you will also get a 12-month limited warranty. This includes all the standard online and phone support you would expect from this type of warranty, as well as the ‘Zero Bright Pixel Defect Guarantee’. If your television is 30 inches or larger, Vizio will send a maintenance team to your home to do repairs. Also, you will have a 30-day return policy that allows you to get a full refund (minus a 10% restocking fee).
The limited warranty for a new Samsung television also lasts 12 months, and includes in-home service for TV sets that are 38” or larger. You can find online and hotline support from Samsung 24/7, so you always have someone to talk to. Also, Samsung has many support locations around the world that you can potentially bring a damaged television for repairs to.
If it’s a reliable warranty and helpful support system you’re after, you will probably want to go with a Vizio. Their flexibility and more extensive support network can really save your bacon.
-Alan David Wardsworth
-Alan David Wardsworth
While there is a wide price range between televisions offered by both manufacturers, it is generally accepted that Samsung sells more expensive televisions. However, the increase in price over a Vizio TV will be for a more impressive and better quality TV.
Since Vizio only recently entered the market as a low-cost alternative to companies like Samsung and LG, they pack an impressive bang for your buck into their TV sets. If you’re looking to save on cash, you’ll definitely want to go with the Vizio. Maybe it won’t be the absolute best TV you can buy, but it will give you reasonably high quality for a reasonably low price.
Overall, Samsung TVs are generally considered to be the higher-quality television. If you’re looking for the best home TV on the market, it will likely be a Samsung. However, if you’re on a budget but you want a relatively nice new TV, then Vizio is right for you. They manage to provide high specs for a low cost, and that’s nothing to overlook.
To figure out which manufacturer will sell the TV that’s right for you, consider what your budget is and how much you are willing to spend on the specs you desire. Whichever you choose, you can rest assured that you won’t miss a single detail.